2025 Ticket Policies

All tickets and passes are final sale and non-refundable or exchangeable. All passes are transferable (from day to day).

2025 Full festival passes

Gold, Bronze and Youth Passes (25 and under)

Includes access each and every day of the festival to all concerts on the Main Stage at Confederation Park and all concerts at the OLG Stage at Marion Dewar Plaza.
Your pass also includes admission to all of the ticketed events at the NAC (subject to availability.) Each of these ticketed events has a limited number of seats held back for our full festival passholders, and admission is on a first-come, first-serve basis. Single ticket and Gold passholders are admitted first, followed by Bronze and Youth passholders.
Late Night Jamming is included with all levels of passes!

When buying a full festival pass, please keep in mind the following:

Please choose your pass level (Gold, Bronze or Youth) and your delivery method (Digital, Will-call or Mailed.) There is an additional fee for mailed passes.
Physical passes will be printed late spring 2025. Passes can be mailed to your home if purchased on or before Friday, May 2nd 2025.
Digital passes will be e-mailed to you in the spring of 2025.
If you choose the will-call option, you will receive an e-mail when passes are ready for pickup!
Once available, passes can then be picked up at our office at 294 Albert Street or at the Box Office at Marion Dewar Plaza during the Festival.

Tickets and single day passes

Platinum Single Day Passes – Includes guaranteed seating in a reserved section front and centre at the Main Stage at Confederation Park and general admission to all other outdoor concerts. No need to bring a chair to the park, one will be provided for you!

Regular and Youth (ages 13-25) Single Day Passes – General admission to all outdoor concerts (feel free to bring a lawn chair!)

Single tickets – Single tickets can be purchased for shows at the National Arts Centre and for late night shows at the OLG stage. NAC tickets include a guaranteed seat for the show (seating is general admission and first come first seated.) Shows at the OLG stage are general admission and may not include a seat.

Gift Cards

Indoor venues

National Arts Centre, 1 Elgin St.

National Arts Centre (NAC), Fourth Stage
National Arts Centre (NAC), Azrieli Studio

Single Ticket Holders and Pass Holders must arrive at least 15 minutes in advance to secure your spot in line.
Single ticket holders arriving late will be admitted at a suitable break in the performance.
Passholders arriving late will be admitted at a suitable break in the performance (subject to seat availability.)

Outdoor venues

Confederation Park – Main Stage

Gates open approximately 30 minutes before the first show. Once your ticket or pass has been scanned, you will receive a wristband that will provide you with in and out privileges for the remainder of the day.

Marion Dewar Plaza - OLG Stage

Doors open 15-30 minutes before the show begins. If you already have a wristband, you do not need to show your ticket or pass again.

Late Night Jamming

Stay tuned for more updates on Late Night Jamming for 2025! More info coming soon!

General Policies

Children

Children 12 and under are admitted free to outdoor shows including the Main Stage at Confederation Park, and the OLG stage at Marion Dewar Plaza (some exceptions apply.) Youth aged 13-25 can purchase a youth ticket or pass at a discounted rate.
Children 12 and under require a ticket/pass for all indoor shows at the National Arts Centre. They also require a ticket for admission to the Platinum Section (Platinum ticket required) and Gold Circle Tent (Gold Full Festival Pass required).

Outside alcohol

Outside Alcohol is NOT permitted to ANY concerts at the Jazz Festival. This includes Marion Dewar Plaza and Confederation Park. Alcohol will be available for purchase at Confederation Park and at the OLG Stage.

Weather

All Performances will go on rain or shine. Please dress appropriately for the weather.

Parking

The festival does not have a designated parking area. There are underground parking lots conveniently located at City Hall, the National Arts Centre, and the Rideau Centre. There are also street level parking lots in the area.

Free concerts

There are free concerts during the day at 12:00 PM on the OLG Stage.

Animals

Guide and service dogs (as well as other service animals) are permitted on site; however, pets are NOT permitted.

Accessibility

People with disabilities are welcome to attend our events. Both the Main Stage at Confederation Park and the OLG Stage at Marion Dewar Plaza are conveniently accessible.
Marion Dewar Plaza and Confederation Park are both barrier free environments equally accessible to both disabled and enabled patrons, therefore, there will not be a designated seating area.
Each disabled patron requiring special assistance is entitled to an additional General Admission entry for their attendant. No ticket is required, their attendant will be given a wristband upon entry to the park which will allow them in and out access.
There is no complimentary entry for shows at the National Arts Centre, for the Gold Circle, or for Platinum seating. Each and every person in attendance to the NAC, Gold Circle or Platinum section requires a ticket or pass.
Para Transpo pick up and drop off locations will be located at the CAA Member Entrance - Gate 5.
Accessible washrooms are located at both Marion Dewar Plaza and Confederation Park.
Collapsible lawn chairs are permitted throughout Marion Dewar Plaza and on the lawn in Confederation Park and we encourage those who may have difficulty standing for long periods to bring them.

If you have any other questions, please don’t hesitate to contact us:
Email: contact@ottawajazzfestival.com
Website: www.ottawajazzfestival.com
Phone: 613-241-2633

Enjoy the festival!